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60 Day Guarantee

FreeLife's
no risk guarantee
60
Days and 100% Money Back!
Look younger,
feel younger—guaranteed! We know our products work. We
have rigorous science and tens of thousands of
testimonials to prove it. Hundreds of health
practitioners around the country use and recommend our
products. In fact, we have such confidence in the proven
effectiveness of our products, that if you don't get the
results you want, we offer a 90-day unconditional 100%
money-back guarantee. No hassle, no red tape, no
questions asked. It's our commitment to excellence and
reliability—and an open invitation for you to become a
life-long FreeLife Customer without risk! (See the
"Returns Are Easy" section below if you need
to return something.)
Quality
Assurance Guarantee
If
any product is damaged during the shipping process or if
an incorrect item is shipped, we will issue you a full
refund immediately or send you a replacement product.
It's that simple!
Shop
Online Safely with FreeLife!
We know you want safe and secure online ordering—and
you deserve it! That's why we guarantee that every
transaction you make at freelife.com is 100% safe.
Period. You never have to worry about credit card safety
at our site. If fraudulent charges are ever made to your
card as a result of shopping at freelife.com, you will
not have to pay for them.
How
We Make freelife.com So Safe
When you place an order or access your account
information at freelife.com you are using our secure
server with the best software available for safe
commerce transactions. This state-of-the-art technology,
called Secure Socket Layers (SSL), keeps your personal
information safe by encrypting all of the information
you input—including your name, address, and credit
card number—before you send it. This makes it
virtually impossible for your information to be stolen
or intercepted while it is being transferred to
freelife.com and provides you with maximum security.
Furthermore, all of the customer data we collect is
protected against unauthorized access. Once we receive
your information, we store it in an encrypted form on a
server that isn't accessible from the Internet. It isn't
connected to the Internet so hackers can't get to it.
What
is SSL?
Secure Socket Layers (SSL) is the technology we use to
safely transfer sensitive information over the Web. This
advanced encryption technology protects all of your
ordering information, including your name, address and
credit card number, so no one can read it during
transmission. The only people who can read it are you
and authorized Team Members at freelife.com.
Know
Your Rights Under the Fair Credit Billing Act
Under the Fair Credit Billing Act, your bank cannot hold
you liable for more than $50.00 worth of fraudulent
charges. In the unlikely event that you are subject to
fraudulent charges, you should notify your credit card
provider in accordance with its reporting rules and
procedures immediately. If your bank holds you liable,
FreeLife will cover 100% of your liability for up to
$50.00 as long as the unauthorized use of your credit
card resulted through no fault of your own from
purchases made from freelife.com while using our secure
server.
Will
FreeLife Provide Outside Parties with Information
Collected via the Internet?
At FreeLife, we recognize your right to confidentiality
and are committed to protecting your privacy. We use the
information that we collect on our site to provide you
with a superior shopping experience. We do not sell,
trade, or rent your personal information to other
companies. FreeLife will only release account
information when we are legally obligated to do so.
Still
Prefer to Order by Phone or Fax?
If your browser does not support SSL, or if you are
still uncomfortable about sending your credit card
information via the Web, we'll be happy to help you via
phone, fax or mail. Simply put your items in your
shopping cart and proceed to the checkout as if you were
completing your order online. Then, print out the
shopping cart screen.
- To
place an order by phone, call our toll-free order
line at 800-882-7240 between 9:00 a.m. and 9:00 p.m.
from Monday through Friday and one of our helpful
Order Entry Reps will assist you with your order.
- To
send us an order, simply fax the shopping cart
screen printout, along with your name, billing
address, credit card information, shipping address
and phone number to 203-882-7255, 24 hours a day, 7
days a week; or mail the information to FreeLife
International, PO Box 5400, Milford, CT 06460.
Returns
Made Easy
Your satisfaction is our top priority. We want you to be
100% happy with all of our products. If, for any reason,
you are unhappy with your purchase within 60 days of
receipt of your order, you are welcome to return it with
its original packaging for a full refund. It is
important to contact our Customer Service Department
before you return your items so we can better care for
your account. Please call or e-mail us at cs@freelife.com
with the following information:
- Your
order number;
- Whether
you would like a refund or a replacement product;
- The
reason for your return:
- Shipping
damage,
- Incorrect
item(s) shipped,
- Dissatisfaction
(please explain)
- Other
(please explain)
A
Customer Service Rep will respond promptly with a return
confirmation message and (if necessary) shipment
instructions for returning the item.
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